PRIVACY POLICY

INTERNATIONAL FURNITURE HOUSE LIMITED
T/A STARRY NIGHTS DREAMWARE
PRIVACY POLICY

We are committed to protecting and respecting the privacy of all visitors and users of our Site (the “Site”).

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We will only use your personal information in accordance with this privacy policy and applicable current data protection laws.

By submitting your information and using our Site, you consent to the collection, storage and processing of your personal information by us in the manner set out in this privacy policy.

If you are under 18, please be sure to read this policy with your parents or legal guardians and ask questions about things you do not understand. Children under 13 should get your parent’s or legal guardians’ permission before giving out your e-mail address or any personal information to International Furniture House Limited or anyone else on the internet.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is International Furniture House Limited of The Mansion House, Chesterford Research Park, Little Chesterford, CB10 1XL.

You should print a copy of this privacy policy for future reference.

1.    What personal information do we collect?
1.1.    If you decide to make an order with us, there is certain personal information that we will require from you in order to process your order (such as your name, delivery address, credit/debit card details, e-mail address and telephone number).
1.2.    We will only pass on your personal information to third parties if it is an essential part of trading with you (i.e. passing on you name and address to our carriers).  We will not rent or sell your name, address, email address, credit card details or any other personal information to any unrelated third party.
1.3.    From time to time we may also request further information to help us improve our service to you.
1.4.    We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

2.    IP addresses and cookies
2.1.    We also use your Internet Protocol (IP) address.  An IP address is a set of numbers, which is assigned to your computer during a browsing session. It is automatically logged by our servers and used to collect traffic data about visitors to our web sites.  We do not use your IP address to identify you personally.  
2.2.    Our Site uses cookies to keep track of your visits to our Site. A cookie is a small file that can be stored by your browser on your computer's hard drive.  We use cookies to save your email address and password so that you don't have to re-enter it every time you visit our Site.  Cookies also help us to recognise when you visit our Site and note the areas that are of interest to you.  This allows us to tailor the service we provide.  
2.3.    Cookies do not contain confidential information such as your home address, telephone number or credit card details.  We do not exchange cookies with any third party websites.
2.4.    You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Site.

3.    Site statistics
3.1.    We monitor customer traffic on an aggregate basis using cookies and code, which is embedded, in the Site. This provides statistical information about visits to pages on the Site, the duration of individual page view, paths taken by visitors through the Site, data on visitors screen settings and other general information. International Furniture House Limited uses this information to help improve the Site and services to its users.

4.    Where we store your personal data
4.1.    We store your personal information in the United Kingdom.
4.2.    We follow strict security procedures in the storage and disclosure of personal information to prevent unauthorised access or unlawful processing of your personal information. We keep your information confidential and store it on a secure server which is password protected and hidden behind a firewall.
4.3.    We use Protex software to encrypt all of your personal information including your credit card number and your name and address.  This technology prevents you from inadvertently revealing personal information using an insecure connection.  
4.4.    The Verisign Secure Site Program allows you to learn more about web sites you visit before you submit any confidential information. When you see a Verisign logo, clicking on it will verify that this Site is secure.
4.5.    No credit or debit card details are stored once your order has been processed.  This is why you can save your delivery address but need to enter your card details for every transaction.  
4.6.    We recommend that you always close down your internet browser when you have finished shopping online especially if you use a shared PC.  This will delete temporary cookies from any sites that you may have visited.
4.7.    Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

5.    We will never send an email or telephone you to ask for your security information or log on details.
5.1.    Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site. Any transmission is at your own risk. You accept the inherent security risks of providing information and dealing on line over the internet. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We will not be held responsible for any breach of security unless this is due to our negligence or wilful default.

6.    Uses made of the information
6.1.    We may use information held about you to:
6.1.1.    set up, manage your account and contact you about your account;
6.1.2.    ensure that content from our Site is presented in the most effective manner for you and for your computer;
6.1.3.    carry out our obligations arising from any contracts entered into between you and us;
6.1.4.    allow you to participate in interactive features of our service, when you choose to do so;
6.1.5.    notify you about changes to our service;
6.1.6.    notify you about new products, website updates, new games and promotions;
6.1.7.    notify winner of competitions;
6.1.8.    send you our brochure; and
6.1.9.    send you our newsletter.

7.    Marketing and Communications
7.1.    You will have the opportunity to subscribe to other areas of the Site.  For instance you may wish to receive our newsletter or enter competitions.  In these circumstances we will ask for additional information, such as your age, occupation, style interests etc.  This will help us to target our marketing in a way we feel would be of specific interest to you.  We may, from time to time, send with your ordered products, inserts advertising the goods or services of unrelated third party companies.  However, we do not pass on your personal data to these third party companies.

8.    Disclosure of your information
8.1.    We may disclose your personal information:
8.1.1.    to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.
8.1.2.    if International Furniture House Limited or substantially all of its assets are acquired by a third party in which case personal data held by it about its customers will be one of the transferred assets and, in which case, we may disclose your personal data to the prospective seller or buyer of such business or assets;
8.1.3.    to protect our customers and International Furniture House Limited from fraud and theft, we may pass on personal information that we obtain from making identity checks, together with account information to organisations including law enforcement agencies, involved in fraud prevention and detection and credit risk reduction;
8.1.4.    if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or,
8.1.5.    in order to enforce or apply our terms of use or terms and conditions of supply of products and other agreements; or to protect the rights, property, or safety of International Furniture House Limited our customers, or others.
8.2.    Unless required to do so by law, we will not otherwise share, sell or distribute any of the personal information you provide to us without your consent.

9.    Information for Parents
9.1.    Does International Furniture House Limited collect any personal information about children aged 13 or older?
9.1.1.    International Furniture House Limited does not require anyone to share any personal information about themselves in order to play our games or to view our products. You can use our Site without having to register. We do not collect any personal information unless it is voluntary provided, for instance when signing up for our newsletter, brochure, and/or registering for competitions. The personal information we will ask for is your name, email address, telephone number and on, certain occasions, your postal address. See paragraph 6 above for how we use this information.
Only people who are over 18 may purchase products from our Site.
9.2.    Does International Furniture House collect any personal information about anyone under 13?
9.2.1.    We do not collect personal information online from children under 13 without consent of a parent or legal guardian.
9.2.2.    International Furniture House Limited might collect an e-mail address and first name (or screen name) from your child under 13 without your consent, but only in the following special cases:
•    If a child under 13 sends a request to us, we keep their e-mail address for long enough to respond to them. International Furniture House Limited deletes this information from our system after we answer their question.
•    If a child under 13 signs up for an e-mail newsletter, or other activity we also ask the child for a parent’s or legal guardians e-mail address so we can notify you and give you an opportunity to opt-out.

10.    Your rights
10.1.    Opting Out
10.1.1.    If you no longer wish to receive marketing information from us you have the option of ‘opting out’.  Clear instructions on how to opt out of each area will be detailed specifically (for instance at the bottom of our e-newsletter your will have the option ‘To unsubscribe form our emails click here’).  Alternatively, please let us know in writing.
10.1.2.    We do not require a child to disclose more information than is reasonably necessary to participate in a game or other activity or to receive a newsletter. If you no longer wish your child to participate in an e-mail newsletter, simply click on the link that is provided for removal or contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
10.2.    Access to information
10.2.1.    You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please write to us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or  The Mansion House, Chesterford Research Park, Little Chesterford, CB10 1XL.  We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

11.    Changes to our privacy policy
11.1.    We reserve the right to change this policy at any time. If we change our privacy policy we will post the changes on this Site.

12.    Contact
12.1.    Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to  This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by post to The Mansion House, Chesterford Research Park, Little Chesterford, CB10 1XL.